A Higher Standard of Care

Your loved one deserves care that’s nothing less than extraordinary. At Competent Quality Care, our experienced, trustworthy, and compassionate care professionals provide a full range of services in the comfort and safety of home. From in-home support to companion care, Competent Quality Care offers quality home care  Services for seniors and people with disabilities

Publicly funded long-term programs support people with a variety of disabilities, including developmental disabilities, chronic medical conditions, acquired or traumatic brain injuries and physical disabilities. As a Provider we accept waivered services, Minnesota healthcare long-term care insurers and private pay to provide flexible home and community-based services.

Information about HCBS that require a 245D HCBS license is available from the Community-Based Services Program Manual (CBSM) by following the links below.

Basic Support Services

These are services that provide the level of assistance, supervision and care that is necessary to ensure the health and safety of the person. Each is linked to the section in the Community-Based Services Manual with operational details about that specific service. Information about services requiring a license are in the Community-Based Services Program Manual.

• 24-hour emergency assistance: On-call counseling and problem-solving and/or immediate response for assistance at a person's home due to a health/personal emergency.
• Adult companion services: Non-medical care, supervision and socialization to a person age 18 or older.
• Night supervision: Provides overnight assistance and monitoring by an awake staff in the person's home.
• In-home support: Services provided in the person's home or community in support of achieving potential, increasing independence and meeting community inclusion goals.
• Respite care services: Short-term care due to the absence or need for relief of the family member(s) or primary caregiver normally providing the care.
• Individual community living support: For people who need reminders, cues intermittent/moderate supervision or physical assistance to remain in their own homes.

Intensive Support Services

These services are intended to promote training, habilitation or rehabilitation of the person. Each is linked to the section of the CBSM manual about that service. Information about services requiring a license are in the Community-Based Services Program Manual. Lists below contain links to specific sections in the manual about each service.

• Specialist services: Services designed to promote staff and caregiver competency to meet a person’s needs in eligible areas. 
• In-home support with training: Services that develop, maintain and improve the community-living skills of a person.  
• Supported living services for adults: Supported living services provided in a licensed site, including a foster care home, a community residential setting or a supervised living facility.  
• Respite: Short-term care and intervention strategies provided to a person due to the need for caregiver relief, protection of the person or others living with the person or the person’s need for behavioral or medical intervention.  

In-Home Support Services

Independent living skills training: Services that develop, maintain and improve the community-living skills of a person.  

Semi-independent living skills: Services needed by an adult with a developmental disability or related condition(s) to live successfully in the community.  

Residential-based habilitation, including in-home family support and supported living services for adults in their own home: Supported living services provided in a licensed site, including a foster care home, a community residential setting or a supervised living facility. 

In-home family support: Services provided to a person and their family (including extended family members) in the family’s home and/or in the community to enable the person to remain in or return to the home. This includes training of the person and family members to increase their capabilities to care for and maintain the person in the home.

In-home family supports include assistance to develop, maintain or improve skills related to activities of daily living, such as:

• Household chores (e.g., bed-making, washing dishes, laundry)
• Eating and food preparation
• Personal hygiene and cleanliness
• Social and adaptive skills necessary to help the person live in the community
• Health, safety and wellness
• Household management.

Supported living services (SLS): Services provided to a person who requires daily staff support for challenging behaviors, medical needs, physical needs and/or life skills. For people younger than age 18, SLS is provided to children who live outside of the biological or adoptive home.

Assistance to develop, maintain or improve skills related to ADLs may include:

• Household chores (e.g., bed-making, washing dishes, laundry)
• Eating and food preparation
• Personal hygiene and cleanliness
• Social and adaptive skills necessary to help the person live in the community.
• Increasing and maintaining the person’s physical, intellectual, emotional, and social functioning may include:
  • Self-care
  • Communication skills
  • Community participation and mobility
  • Health care, leisure and recreation
  • Household management
  • Interpersonal skills
  • Money management
  • Increase of positive behavior and reduction or elimination of challenging behavior
  • Sensory and motor development
  • Socialization

Services NOT covered by Competent Quality Care

• Adult day care
• Assistive technology
• Case management 
• Chore service 
• Environmental accessibility adaptations 
• EW foster care 
• Extended private duty nursing 
• Home delivered meals 
• Housing access coordination
• Skilled nursing
• Specialized supplies and equipment 
• Transportation